Frequently asked questions
Susmail is built for the common temporary-email jobs: receive the code, open the link, and move on without giving a low-trust site your real inbox. These are the questions that matter most before you use it for a signup or verification flow.
What is Susmail for?
Susmail is a receive-only disposable inbox for verification codes, signup confirmations, and test flows. It is designed for short-lived use, not long-term mailbox hosting.
What gets deleted and when?
Free inboxes expire automatically after the countdown shown in the product. When an inbox expires, its messages and associated raw MIME objects are removed by cleanup jobs. Manual delete removes the current inbox earlier.
Can I recover an expired inbox?
No. Susmail intentionally does not behave like permanent email hosting. If an inbox expires or you burn it manually, you should treat that address and its message history as gone.
Why are remote images blocked?
Remote images can leak information back to the sender, including opens and basic client details. Susmail keeps remote images blocked by default, shows a privacy-safe formatted preview first, and only enables remote-image loading when you explicitly opt in for that message.
Does Susmail send email?
No. Susmail is receive-only. That keeps the product simpler and reduces fraud, spam, and abuse risk compared with a service that sends or relays mail.
When should I avoid using a disposable inbox?
Do not use Susmail for important long-term accounts, financial services, healthcare, workplace identity, or anything you may need to recover later through email. If password reset and account continuity matter, use a permanent inbox you control.
Does Susmail inspect my email for analytics?
No. The optional analytics layer is for public-page traffic and product-flow measurement. Susmail does not send email bodies, full sender addresses, full subject lines, or inbox local parts in analytics payloads.
What happens if a message contains a code or link?
Susmail tries to extract likely verification codes and primary confirmation links so the common actions stay one click away. If a message does not contain one, those action cards stay hidden instead of showing dead UI.
How does abuse reporting work?
The reader includes a report-abuse action so harmful or obviously malicious messages can be flagged. Susmail also enforces rate limits and other abuse controls behind the scenes to keep the service operable.