Report Abuse on Susmail

Susmail is intended for low-risk privacy and testing workflows, not fraud or platform abuse. This page explains what kinds of activity are prohibited, how to report harmful content seen through a temporary inbox, and what information helps the operator review a report while retained data is still available.

Prohibited uses

Do not use Susmail for phishing, malware, credential theft, harassment, spam, impersonation, payment fraud, account evasion, ban circumvention, automated signup abuse, illegal content, or attempts to hide harmful activity. Disposable email can support legitimate privacy and QA work, but it must not be used to mislead, harm, or overwhelm other services.

The same rule applies to messages sent into Susmail. Incoming messages are third-party content. If a message appears to impersonate a company, steal credentials, distribute malware, or direct users to a suspicious site, report it instead of clicking through.

What to include in a report

• The temporary Susmail address involved, if visible.
• The sender address and sender display name.
• The message subject and approximate timestamp.
• A short description of why the message or activity appears abusive.
• Screenshots or safe excerpts when useful.

Do not click suspicious links just to gather evidence. If you include URLs, mark them clearly and avoid turning them into clickable links when possible. Reports are most useful when they arrive while the temporary inbox data may still be retained.

Operational response

Reports may lead to sender-domain blocking, inbox deletion, attachment rejection, rate limits, additional review of related traffic, or other operational controls. Because Susmail uses short retention, retained data may already have expired by the time late reports arrive.

Susmail cannot mediate disputes with external services, recover expired inboxes, or guarantee that a third-party platform will take action. For abuse that affects another platform directly, also report the issue to that platform through its own abuse or security channel.

Contact

Send abuse reports to [email protected]. For vulnerabilities in Susmail itself, use [email protected] or read the security page. For general product questions, see the contact page.